Pursuant to Article 13 of EU Regulation 2016/679 (GDPR), we inform you that the personal data provided through this website are processed by:

• METIE SHPK
• Rruga Fortuzzi
• VAT No.: L88325101A
• Email: amministrazione.metie@gmail.com

Through the site we may collect:

• Identification data: name, surname, shipping and billing address
• Contact details: email, telephone
• Payment details (via secure third-party providers, e.g., PayPal, Stripe)
• Browsing data: IP address, device type, browser, aggregated data via cookies
• Order data: products purchased, history, preferences

Your data is processed for the following purposes:

• Order and shipping management
• Pre- and post-sales customer support
• Invoicing and tax compliance
• Sending promotional communications, only with prior consent (newsletters, offers, news)
• Anonymous profiling (behavioral analysis and aggregate statistics)
• Protection of the Data Controller's legal rights

• Execution of the contract (art. 6.1.b GDPR): for orders and shipments
• Legal obligation (art. 6.1.c): for invoicing and accounting
• Explicit consent (art. 6.1.a): for commercial communications and newsletters
• Legitimate interest (art. 6.1.f): to improve user experience, statistical analysis, fraud prevention

Processing is carried out using IT and electronic tools, with appropriate technical and organizational measures to guarantee the confidentiality, integrity, and availability of the data.

• Order data: retained for 10 years for tax obligations
• Contact details for newsletters: until consent is revoked
• Cookies and technical data: according to the Cookie Policy
• Customer profile data: until the user requests deletion

The data may be communicated to:

• Couriers and logistics services
• Payment providers (e.g. PayPal, Stripe)
• IT service providers, hosting, CRM
• Tax and legal consultants
• Newsletter and marketing platforms (e.g., Mailchimp, Klaviyo)

All third parties operate as Data Processors or Independent Data Controllers, in compliance with the GDPR.

If we use services that involve data transfers outside the European Economic Area (e.g., Mailchimp, Google), we adopt Standard Contractual Clauses and all other measures required by the GDPR.

This site uses technical, analytical, and profiling cookies (first-party and third-party).

For more information and to manage your consent, see the Cookie Policy.

Only with your prior consent, you will be able to receive via email:

• Exclusive offers
• Product news
• Personalized discounts

You can unsubscribe at any time using the link at the bottom of each email.

You have the right to:

• Access your data (Article 15 GDPR)
• Correct or update them (art. 16)
• Request cancellation (art. 17)
• Limit or object to processing (Articles 18 and 21)
• Data portability (art. 20)
• Revoke consent at any time
• File a complaint with the Italian Data Protection Authority ( www.garanteprivacy.it )

You can exercise your rights by writing to: amministrazione.metie@gmail.com

The site is not intended for anyone under 18. We do not knowingly collect personal data from minors. If we become aware that we have collected such data, we will delete it.

We reserve the right to modify this policy at any time. We recommend that you review it periodically. Changes will be effective upon publication on the website.