• This site is managed by:
  METIE SHPK
• Registered office: Rruga Fortuzzi, Tirana
• VAT No. / Tax Code: L88325101A
• Contact email: amministrazione.metie@gmail.com

These conditions regulate the electronic purchase of products sold on the website www.metiebeauty.com , in compliance with Legislative Decree 70/2003 and Legislative Decree 206/2005 (Consumer Code).

The products for sale are accurately described in their respective product pages. Images are illustrative and may differ slightly from the actual product. All prices are expressed in euros (€) or local currency at the current exchange rate and include VAT or taxes.

Availability is updated in real time. However, in rare cases, a temporary outage may occur. In this case, you will be promptly notified and can choose whether to wait for a restock, exchange the product, or receive a full refund.

To purchase, simply:

• Add products to cart
• Complete the checkout process
• Make payment using the available methods

You will receive an order confirmation email with all the details.

Prices are valid at the time of ordering. Accepted payment methods include:

• Credit/debit cards (Visa, Mastercard, etc.)
• PayPal
• Cash on delivery (if available)

All transactions are protected by SSL encryption.

Shipments are made via express courier within 48-72 business hours. Shipping costs are indicated before order confirmation.

Pursuant to Article 52 of the Consumer Code, you have the right to withdraw from the contract within 14 days of receiving the goods. The product must be intact, unused, and returned in its original packaging.

To exercise your right of withdrawal, consult the website's FAQ.

If you receive an incorrect or damaged product, please contact us within 72 hours of delivery, attaching photos of the package and the product. We will replace the item or issue a refund at no additional cost.

By registering on the site, you are responsible for the accuracy of the information you provide and the security of your credentials. The site reserves the right to suspend fake, suspicious, or improperly used accounts.

We will not be responsible for delays or non-deliveries due to force majeure (strikes, disasters, pandemics, etc.).

This contract is governed by Italian law.
For any dispute between the customer and the seller, the court of the consumer's place of residence will have jurisdiction.